With the exception of our original blend, Serendipity Seasoned Salt, all of our spice blends are MSG-free. Our Serendipity Seasoned Salt comes in two varieties, with and without MSG.

What is MSG?
Monosodium Glutamate, or MSG, is the sodium salt of glutamate. Glutamate is an amino acid, found in all protein-containing foods. MSG is comprised of nothing more than water, sodium, and glutamate. MSG is made from starch, corn sugar, or molasses from sugar cane or sugar beets. MSG enhances many food flavors including meats, poultry, seafood, many vegetables, soups, stews, meat-based sauces and snack foods.

 

Mastercard, VISA, Discover, American Express or PayPal account.

If you prefer not to pay online, you may pay with a check or money order.

No, you are not required to create an account to order online. However, creating an account will allow faster shopping in the future because your information (except for credit card) will be stored in our system. Setting up an account will also enable you to view your order history.

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No. Because our spice blends are food products, they are sales tax-exempt.

Our shipping rates are auto-calculated by our shipping vendors, UPS and USPS.

We DO NOT add any additional handling or materials fees to your order!

 

Domestic Orders

For domestic orders, the checkout page provides you with shipping options. Domestic shipping charges for United Parcel Service shipping are based on the UPS rates for the package weight, service (i.e. UPS Ground, etc.) and ZIP combination. United States Postal Service Priority Mail shipping bases shipping costs on package weight. APO and FPO orders must be shipped USPS.

There is a 30 lb. weight limit on Priority Mail orders. Delivery times for packages shipped via UPS Ground range from 2 to 10 business days. USPS Mail shipments usually take 2 to 10 business days to reach their destination.

Orders ship from Weatherford, Texas.

International Orders

International customers must submit their order to Jess Hall's Seasoned Salt Company via the Contact Us page.

Customers should list the quantities, container sizes, and styles of products and/or an order number if one exists. Jess Hall's will send a reply e-mail with product and shipping costs. To complete the order process, the customer must then forward the purchase amount. Please pay by check or money order drawn on a U.S. bank in U.S. funds. Jess Hall's Seasoned Salt Company can ship to almost any address in the world. However, due to variations in customs and duties among different countries, not all products may be available in your location. Jess Hall's will check customs requirements prior to shipping your order.

Shipping charges for international orders are based on USPS rates for the package weight and destination country combination.

In addition to shipping charges, you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance are the responsibility of the package recipient. Customs policies vary widely from country to country. Contact your local customs office for further information. Customs forms for all international packages list the value of your order's contents by product type.

Yes.  CLICK HERE to track the shipping status of your purchase. You will need your UPS or USPS tracking number.

Yes, however, you will only be able to see previous orders that were completed while you were logged in to your account.

VIEW PAST ORDERS >>

Alternately, you can access your account from any page by clicking on the link in the upper right corner of the page that says "MY ACCOUNT".

Yes.  To insure a safe transaction, we do not collect or store your credit card number on our website. All financial aspects of the sale are managed directly on Paypal.com, so you can rest assured that all information you enter online is secure and your financial data is protected.  All sensitive financial information is safeguarded with PayPal's PCI-compliant standards for data protection.

Yes, we do; however, we process only US domestic sales online. 

International customers must submit their order to Jess Hall's Seasoned Salt Company via the Contact Us page.

Customers should list the quantities, container sizes, and styles of products and/or an order number if one exists. Jess Hall's will send a reply e-mail with product and shipping costs. To complete the order process, the customer must then forward the purchase amount. Please pay by check or money order drawn on a U.S. bank in U.S. funds. Jess Hall's Seasoned Salt Company can ship to almost any address in the world. However, due to variations in customs and duties among different countries, not all products may be available in your location. Jess Hall's will check customs requirements prior to shipping your order.

Shipping charges for international orders are based on USPS rates for the package weight and destination country combination.

In addition to shipping charges, you may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance are the responsibility of the package recipient. Customs policies vary widely from country to country. Contact your local customs office for further information. Customs forms for all international packages list the value of your order's contents by product type.

Jess Hall's Seasoned Salt Company does not accept returns. If there is a problem with your order, we will correct the problem. Simply call or write us via the information at the bottom of every page of our website, or use the Contact Us form to send us an email.

Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail:   customerservice@jesshall.com
By Phone:  1-817-594-1617  or toll free 1-800-460-7258

 

We reserve the right to make changes to this policy. Any changes to this policy will be posted.